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make your journey
a little bit easier.

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Mission

Our mission is to surround patients and their families with compassionate care that enables them to embrace the end of life with dignity, courage, and peace.

Vision

Our Vision is to be the preferred choice for end-of-life care in the communities we serve, providing more good days for patients and peace of mind for families.

Guiding Principles

Our word is our bond.

Everyone will be treated with respect.

We will be open, honest, and consistent in all communications.

We will go the extra mile for every customer experience to be positive.

Hospice Services

FAQ's

Frequently Asked Questions

Here’s a list of commonly asked questions and their answers.

Hospice care is a specialized form of healthcare that provides support and comfort to patients and their families in the final stages of a terminal illness. We aim to improve the quality of life for the patient and their loved ones by addressing their physical, emotional, and spiritual needs.

Hospice care offers a wide range of services to support the physical, emotional, and spiritual needs of the patient and their family. These services may include:

  • Pain and symptom management: Hospice teams keep the patient comfortable and manage symptoms such as pain, nausea, and difficulty breathing.
  • Emotional and spiritual support: Hospice teams provide counseling and emotional support to the patient and their loved ones to help them cope with the challenges of a terminal illness.
  • Assistance with daily activities: Hospice aides can assist the patient with activities of daily living such as bathing, dressing, and toileting.
  • Medical equipment and supplies: Hospice teams provide medical equipment and supplies such as hospital beds, oxygen tanks, and wound dressings.
  • Respite care: Hospice provides short-term relief for caregivers, allowing them to take a break and care for their needs.
  • Bereavement support: Hospice teams offer bereavement support to the patient’s loved ones after the patient’s passing.

Hospice care differs from other types of medical care in several ways:

  • Focus on comfort rather than cure: Hospice care focuses on managing symptoms and providing comfort to the patient rather than trying to cure the illness.
  • Multidisciplinary approach: Hospice care is provided by a specialized team of healthcare professionals, including doctors, nurses, social workers, chaplains, and volunteers, who work together to provide comprehensive care to the patient and their family.
  • Patient-centered care: Hospice care is designed to meet the unique needs and preferences of each patient and their family, taking into account their cultural, spiritual, and personal beliefs.
  • Emotional and spiritual support: Hospice care provides emotional and spiritual support to the patient and their loved ones, helping them cope with the challenges of a terminal illness.
  • Bereavement support: Hospice care offers bereavement support to the patient’s loved ones after their passing, helping them navigate the grieving process.
  • No more curative treatment: Hospice care is chosen by patients who have decided to stop curative treatment and instead focus on comfort care and symptom management.

Overall, hospice care aims to improve the patient’s and their family’s quality of life during the end-of-life journey, emphasizing dignity, respect, and compassion.

Choosing a hospice provider can be difficult, but several factors can help guide the process. These factors include:

  • Accreditation and certification: It is important to ensure that the hospice provider is accredited and certified by relevant regulatory bodies such as Medicare and Community Health Accreditation Partner (CHAP). This ensures that the provider follows regulatory guidelines and meets high standards of quality care.
  • Availability of services: It is important to check if the hospice provider offers the services the patient and their family require, such as 24-hour availability, symptom management, spiritual and emotional support, and bereavement care.
  • Location: Consider the location of the hospice provider and if it is easily accessible. The provider should be located within a reasonable distance from the patient’s home.
  • Reputation: Research the hospice provider’s reputation by checking reviews, requesting references, and talking to other healthcare professionals. Consider factors such as the provider’s experience, staff qualifications, and the quality of care provided.
  • Cost: Hospice care can be expensive, so it is crucial to consider the costs involved and if the provider accepts the patient’s insurance. It is also important to inquire about any additional fees that may apply.
  • Communication: Good communication is essential in hospice care. Consider the provider’s communication skills, responsiveness, and ability to work collaboratively with the patient, family, and other healthcare professionals involved in the patient’s care.

By considering these factors, patients and their families can decide when to choose a hospice provider that best meets their needs and preferences.

Yes, most insurance plans cover hospice services, including Medicare, Medicaid, and private health insurance.

Medicare covers hospice care for beneficiaries who meet the eligibility criteria, including a life expectancy of six months or less if the illness runs its normal course. Medicare pays for all hospice-related services, including doctor visits, nursing care, medications, medical equipment, and supplies. There are no out-of-pocket costs for hospice services for Medicare beneficiaries, although there may be a small co-payment for medications and respite care.

Medicaid also covers hospice care for eligible beneficiaries. Private health insurance plans may also cover hospice services. Still, the coverage varies by plan, so it is important to check with the insurance company to understand the extent of coverage.

Some hospice providers also offer charity care to patients who are uninsured or underinsured and unable to pay for hospice services.

It is important to check with the hospice provider and the insurance company to understand the coverage and costs associated with hospice care. The hospice provider can also assist in verifying insurance coverage and explaining any costs that may apply.

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